Selma helped me to find the perfect place to move on with my life after leaving my home of thirty years. She has extreme patience and knows her business. She was always accessible and went out of her way to accommodate my schedule. I particularly liked her thoroughness in explaining everything throughout the buying process, as well as doing so in terms that I could readily understand. Selma will make you feel as though you are her greatest priority, and she will listen to you. You can't go wrong with Selma.
Selma is a professional who has the rare combination of business knowledge along with fantastic customer service. She explains every step of the process and is very responsive to inquiries.
Selma wants her customers to have a fair deal and a good experience. She is not looking to make a quick buck and ignore the client's needs. Anyone who chooses to work with her will not be disappointed.
Selma helped us purchase our home in 2011. Her knowledge and guidance made the process easy for us. We will recommend Selma to our friends and will use her again in future. We bought a house and made a lifetime friend.
My Wife and I bought our first home with Selma and she was great. We started looking at houses in early 2011 and Selma showed us houses all over the East Bay. Selma was patient, pointing out the pros and cons of every house that we looked at with no pressure. Selma walked us through the process as we made offers on several houses.
Once we found the right house at the right price Selma was with us every step of the way working with the selling agent to ensure a smooth closing. Although the selling agent wasn't the best Selma was and that made working with them easier as we didn't have to do anything.
Great communication, Friendly, responsive and knowledgeable. What more can you ask for in a agent! If I was buying or selling a home Selma would be the First person I call.
When our 2 sons were four and one years old, we decided it was time to move out of our 1,100 sq ft. 3 bedroom 2 bath house and purchase a larger one. My husband and I had been going to about a dozen open homes searching for a 4 bedroom, 2 bath house. All the Realtors were the same. They greet you, see if you have any questions and give you a flyer. We came across Selma Michael of Better Homes and Gardens Real Estate at of of her open houses. We were not interested in the home because it had a pool and our children were toddlers at the time. Selma quickly presented me a whole list of other homes that were available in the Fremont/Union City area. The list she gave us were listings by other agents besides her own in the area. I was immediately impressed with her customer service. No other agent at other open homes had offered help beyond them showing the home they were listing. Selma was the most helpful agent my husband and I had come across after viewing a bunch of open homes. We hired Selma Michael to sell our home and help us purchase our new home. She guided us to prepare our home for sale so well that we had a great offer we had accepted the first weekend the home was on the market. Throughout the whole process, Selma was helpful, accessible, friendly, flexible, and goes above and beyond what she is required to do. When our home was in escrow, we needed to have some items repaired and Selma offered to wait for the handyman to show up, just so my husband and I didn't have to take time off work. During the home purchasing process, Selma was just as amazing. Patient in driving us to many homes to view. Helped us write a solid offer on the purchase of our new home and was in continuous communication during the negotiation and escrow phase. Selma is truly special, patient, knowledgeable and works hard to look after your best interest.