"Francis provided excellent sales service and went beyond by providing other support services as well. An overall great experience."
- Rodney and Lena Matsumoto, Honolulu
"Francis and Michelle were absolutely fantastic. Made the all process very easy and smooth. Purchasing real estate is one of the biggest decision you have to make and working with Francis and Michelle was great!"
- Andrea & Malia Zannoni, Honolulu
"I've dealt with many real estate agents over the past 25 years and Francis was by far the best, most
knowledgeable, competent real estate agent I have ever worked with. I can't say enough about Francis' performance. He sold the property 3 times (the first two fell out of escrow). Francis' performance was impeccable. Always helpful, friendly, communicative, I can't say enough about all the good things he did to sell the property for the highest possible price.
-Eric Hurwitz, Honolulu
"When deciding to sell my property I went with Francis Van Rafelghem because of the excellent experience I had buying a property earlier with him. He took the time to understand my needs and the importance of my timeline for selling my property as it was going to be a 1031 Exchange. In both of my transactions with Francis he and his team were always on top of the documents, inspections and timelines. I knew I could ask an honest question and get an honest answer from him at anytime in the sale process. I would definitely recommend Francis to anyone who is looking to sell or buy a property in Hawaii."
"Going through the home buying process for the first time, its a pretty involving process that can be very stressful at times. There was just a whole lot of things that a typical person would not be aware of or understand on our own. I'm really glad to have had an experienced agent as Francis and Michelle that always looks out for our best interests and in helping review everything through a fine comb. They stuck by us throughout explaining things along the way. That makes them standout from the rest. I've seen other agents in the past that my friends have used, which seemed more in it for the commission. But Francis and Michelle are nothing like the other agents. They take care of their clients and have gone the extra mile for them. We really appreciate that and are grateful to have had them as our agent to represent us. Thank you for helping us purchase our first home!"
-Rich, Mililani Mauka
"Friendly without being insincere. Empirical/methodical approach to housing market and purchasing process without being robotic. Knowledgeable of home improvements, construction/fixture brands and constantly accommodating. Able to serve my needs while traveling outside of HI/USA. Highly recommended."
-Edward Fitzpatrick, Aiea
"Francis Van Rafelghem provided excellent customer service and went over and beyond the call of duty to sell the unit. The closing with Francis Van Rafelghem was very awesome. Did not have to worry about anything. All questions were answered. Francis performance was outstanding in all areas and will definitely recommend him for any future sales. "
- Bettejean D. Au for Lawrence Au
"User friendliness was important. We got the best deal possible."
- Roger & Clara Schinella, Kanehoe
"I was introduced to Francis Van R. thru my sister, JoAnn Sakuma, who had previously used his services and was satisfied. This will be the 3rd time that I have asked Francis to help me find a new place - this time, time was of the essence. I like Francis because he LISTENS to what the customer wants/need, is always there for advice and is always on top of getting listings that would suit the client's needs. He had just come back from vacation but jumped right into finding me some listings. I lived in the Marco Polo Bldg. which suffered a severe fire...Francis even called me while on vacation to tell me he was concerned about our plight! I recommend Francis Van R. to anyone who wants an honest, efficient and professional agent." - Lynn Murata, Honolulu, Hawaii
"Before choosing a real estate agent, I conducted a lot of research to see who would be the best choice based on the investment they make into selling the property (time and effort) and how they promote their listings. I spoke with Francis and then met with him at my home. He spent hours answering my questions, providing objective data regarding the market in the area. I were concerned and worry about the price and location of my new house to buy but with all the information he provide me I became more excited and felt like I had a very good deal.Francis and Michelle made the process incredibly easy and took extra steps many other Realtors don't (but should do).They walked me through every step and reminded me all the time what to do next until the closing process. It couldn't have been a more pleasant experience. Now a week after closing I realize how easy it was and I wish I had more money to do another one again tomorrow and after :) I've
recommended the Francis and Michelle Van Rafelghem Team to everyone I know. They are true professionals and a genuinely nice people. I realize it won't always be this easy to buy or sell a home, but I think you'd be hard pressed to find better Realtors."
- Sylvio Boucher Honolulu
"I trust Francis and Michelle. They are very knowledgeable in the realty field." - Derrick Hawaii
Team Van Rafelghem is the way to go! Good family people you can trust that understand today's crazy real estate market. If you are a first time home buyer like I was, fear not they will walk you through the properties and point out everything that you need to be concerned about. They will explain escrow and how it works, what is common practice and what isn't. They know it's your first time and will hold your hand every step of the way. Team Van Rafelghem, will be behind you to give you that extra push when you need it. Hawaii's real estate market is a crazy place and you will need people who know crazy, and they know it. =] These hard working individuals will travel all over the island and show you everything that you want to see. They will put in whatever bid you are comfortable with, until you learn the market. Feel safe they are on your side. They will even check out properties for you after they know what you are looking for, and report if you should see it or not.
Much Aloha to Team Van "Halen" Rafelghem!
Tom from Honolulu, Hawaii.
"Michelle was so patient with me, and was able to get me into the place of my dreams! I am endlessly grateful for her kindness and hard work through this entire process."
"In my first interaction with Francis his first concern was if this made sense for me financially. I was confident then that Francis would take the time to understand my situation and not just push for a commission. When we decided that it made financial sense to move forward his extensive knowledge of the island, attention to detail, and honest opinion made it easy to vet places efficiently. I am very appreciative that Francis knew about the DR Horton property at Kohina early, I was able to get on to the lottery and get a great unit. This buying experience was a little strange with COVID restrictions and turnover at the builder but he stayed flexible and kept checking in on me to make sure everything was moving forward."
"They even staged the property and helped us clean it out before showing it. They attended all inspections and showings and even handled the pest treatments provided by the condo association. Fantastic service to say the least."
Cynthia Davis. Waikik
"I'm very thankful that my wife and I had Francis and Michelle to help us through the home buying process. They were very professional and we always felt like they had our best interest at heart. I would definitely recommend them to anyone looking for a home."
Dexter Holland Jr
"I am really impressed with Michelle's knowledge of real estate . She answered every question I had even finding the answer when she wasn't sure at that moment. She was so easy to communicate with and so considerate of my needs; physically & emotionally. She & her husband Frank make a great team. I am so glad I went with them on this life changing adventure."
Elsie K. Honolulu. HI.